New Hanover County Fire Rescue (NHCFR) is a government-based fire department for New Hanover County, located on the southeastern coast of North Carolina. The county has a year-round population of over 190,000, which increases substantially during the summer months. NHCFR is a combination department consisting of full-time, part-time, and volunteer staff. New Hanover County provides fire protection services to the unincorporated areas of New Hanover County. NHCFR responds to an average of over 5500 emergency calls per year which consists of emergency medical, fire suppression, technical rescue, and hazardous materials.
Mission Statement
To protect life and property through risk reduction and effective response to ensure a safer community.
Vision Statement
A progressive, innovative, and dynamic fire rescue department committed to excellence for generations to come.
Core Values
- Professionalism
- Equity
- Integrity
- Innovation
- Stewardship
- Accountability